# 1.1 Add Ticket
# URL
{domain}/open-api/bluepay/abnormalTransIssue/addIssueFromOpen
# Method
- POST
# Request Header
| Parameter name | Required | Type of data | Description |
|---|---|---|---|
| Content-Type | Y | string | application/json |
# Request Param
| Parameter name | Required | Type of data | limit | example | Description |
|---|---|---|---|---|---|
| appId | Y | string | - | - | APP ID |
| param | Y | string | - | - | param |
| sign | Y | string | - | 45eebd745dcf0b5f6d6f9fcde28cd9fe8116a892 | sign |
# param
| Parameter name | Required | Type of data | Description |
|---|---|---|---|
| requestId | Y | string | requestId |
| mchOrderId | Y | string | mchOrderId,Letter+number, maximum length 32 |
| amount | Y | integer | amount,Unit: Division |
| ticketType | Y | integer | ticketType, 1.Abnormal transaction status |
| payerType | Y | integer | payerType,1.rider 2.Recipient 3.Other payers |
| courierMobile | Y | string | courierMobile,Mobile phone format: 06, 08, 09+8 digits (10 digits in total) landline phone format: 02, 03, 04, 05, 07+7 digits (9 digits in total) |
| payerMobile | Y | string | When the payer is not a rider, it is required. When the payer is a rider, it does not need to be filled in. The format is the same as CourierMobile |
| transactionDate | Y | string | transactionDate, yyyy-MM-dd (example:2023-10-01) |
| notifyUrl | Y | string | Work order processing result notification URL |
| problemDescription | Y | string | problemDescription,Up to 500 characters |
| proofImage | Y | List | proofImage ,Maximum five |
# Response parameters
| Parameter name | Type of data | Description |
|---|---|---|
| requestId | string | requestId |
| ticketNo | string | ticket Number |
# Request example
# Param content
{
"requestId": "wwtestce20252902",
"mchOrderId": "wwwwentestmchOrderId2705",
"amount": 100000,
"ticketType": 1,
"payerType": 2,
"courierMobile": "0611111111",
"payerMobile": "0611111112",
"transactionDate": "2025-10-29",
"notifyUrl": "https://webhook.site/2eadaa58-8d72-43b6-baa5-fd9206b55627",
"problemDescription": "problemDescription",
"proofImage": [
"bluepay/onboard/extern/22fe507ee71d04cee1665b9879164724.jpg",
"bluepay/onboard/extern/ec6a0b833f7def2bf05664f7c2ca491b.jpeg",
"bluepay/onboard/extern/c40354a007efc7db10cc6a69e4ab00ba.jpeg",
"bluepay/onboard/extern/b34acd761cf197176d89995e556e58d7.png",
"bluepay/onboard/extern/71336c315e0ca0909c614583a7efaf52.pdf"
]
}
# Request body
{
"sign": "45eebd745dcf0b5f6d6f9fcde28cd9fe8116a892",
"appId": "3d717fb236534ef0a63f7c44c25260c6",
"param": "{\"requestId\":\"wwtestce20252902\",\"mchOrderId\":\"wwwwentestmchOrderId2705\",\"amount\":100000,\"ticketType\":1,\"payerType\":2,\"courierMobile\":\"0611111111\",\"payerMobile\":\"0611111112\",\"transactionDate\":\"2025-10-29\",\"notifyUrl\":\"https://webhook.site/2eadaa58-8d72-43b6-baa5-fd9206b55627\",\"problemDescription\":\"problemDescription\",\"proofImage\":[\"bluepay/onboard/extern/22fe507ee71d04cee1665b9879164724.jpg\",\"bluepay/onboard/extern/ec6a0b833f7def2bf05664f7c2ca491b.jpeg\",\"bluepay/onboard/extern/c40354a007efc7db10cc6a69e4ab00ba.jpeg\",\"bluepay/onboard/extern/b34acd761cf197176d89995e556e58d7.png\",\"bluepay/onboard/extern/71336c315e0ca0909c614583a7efaf52.pdf\"]}"
}
# Response example
{
"code": 10000,
"message": "Success",
"data": {
"requestId": "testce2025300932",
"ticketNo": "202511031059144551"
}
}